Job Description
**Tier 2 Support Lead - Altra Dr. Migrate**
- **Must be C1 or C2 in English. Remote (Local work hours)**:
- Full Time with Inviso supporting Microsoft
We are seeking a detail-oriented and technically skilled Tier 2 Support Lead to join our support team for the Altra platform, which includes DMC (Dr. Migrate Collector) and Dr. Migrate, Altra’s advanced migration assessment and planning platform. This role is vital in ensuring a seamless user experience by addressing issues escalated from Tier 1 support and collaborating with engineering teams to enhance platform usability. Furthermore, it plays a crucial role in the smooth deployment, operation, and troubleshooting of DMC, a secure, agentless infrastructure discovery tool designed for modernization and migration planning. The support our team provides helps ensure that organizations can effectively aid customers in planning and executing migrations.
The Support Lead is a highly capable and versatile team member serving as a ...
- **Must be C1 or C2 in English. Remote (Local work hours)**:
- Full Time with Inviso supporting Microsoft
We are seeking a detail-oriented and technically skilled Tier 2 Support Lead to join our support team for the Altra platform, which includes DMC (Dr. Migrate Collector) and Dr. Migrate, Altra’s advanced migration assessment and planning platform. This role is vital in ensuring a seamless user experience by addressing issues escalated from Tier 1 support and collaborating with engineering teams to enhance platform usability. Furthermore, it plays a crucial role in the smooth deployment, operation, and troubleshooting of DMC, a secure, agentless infrastructure discovery tool designed for modernization and migration planning. The support our team provides helps ensure that organizations can effectively aid customers in planning and executing migrations.
The Support Lead is a highly capable and versatile team member serving as a ...
Apply for this Position
Ready to join Inviso? Click the button below to submit your application.
Submit Application