Job Description

A leading IT consulting firm is seeking a Tier 2 IT Onsite & Service Desk Specialist to provide advanced technical support with regular onsite client visits. Responsibilities include troubleshooting complex issues, mentoring junior team members, and collaborating with internal teams to enhance client satisfaction. The ideal candidate will have a minimum of 2 years of experience in help desk environments and strong skills in networking and Microsoft 365 administration, along with effective communication abilities. Benefits include competitive coverage and a flexible work arrangement.
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