Job Description
A rapidly growing tech firm in the Philippines is seeking a Technical Support Specialist (Tier 2) to ensure exceptional customer support for software products. Responsibilities include resolving technical issues, collaborating with cross-functional teams, and maintaining customer satisfaction. Candidates should possess a Bachelor's degree in Computer Science and 1-2 years of technical support experience. Strong problem-solving and communication skills are essential, along with a willingness to work night shifts aligning with US hours.
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