Job Description
Job Details
Overview
The Client Development manager will be responsible for managing and driving clienteling strategies within Korea. She/he will partner with Global Client Development team and regional stakeholders to create the high-performance clienteling culture, capabilities and programs to inspire our retail teams to proactively build the strong 1 to 1 relationship with their clients, enhancing loyalty and revenue growth. She/he will report to Director, Retail Excellence, and partner with various global & regional cross-functional teams. She/he will use CRM insights to support commercial actions and develop retail store teams' skills set to elevate and differentiate client engagement to increase client spend.
Key Accountabilities
Client Development Strategies & Platforms
The Client Development manager will be responsible for managing and driving clienteling strategies within Korea. She/he will partner with Global Client Development team and regional stakeholders to create the high-performance clienteling culture, capabilities and programs to inspire our retail teams to proactively build the strong 1 to 1 relationship with their clients, enhancing loyalty and revenue growth. She/he will report to Director, Retail Excellence, and partner with various global & regional cross-functional teams. She/he will use CRM insights to support commercial actions and develop retail store teams' skills set to elevate and differentiate client engagement to increase client spend.
Key Accountabilities
Client Development Strategies & Platforms
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