Title Order Support

The Title Order Support role is responsible for processing all agent orders accurately and efficiently while managing multiple priorities in a fast-paced environment. This role requires strong organizational skills, a customer-focused mindset, and a sense of urgency to ensure timely completion of tasks. Clear communication, sound judgment, and proactive problem-solving are essential to maintaining high levels of customer satisfaction while supporting overall business objectives.

Essential Duties

• Provide customer service support by answering and directing incoming calls and emails to the appropriate team for timely resolution
• Accurately enter and process new title orders placed by clients
• Coordinate the new order process with remote teams to ensure timely and efficient setup
• Answer and route department phone calls in a professional and courteous manner
• Respond promptly to customer service inquiries and requests
• Perform...