Tour Executive

Job Title

Tour Executive - Experiential Motorcycle Tours

Location

Delhi / Gurgaon (Hybrid)

About MotoScapes

MotoScapes curates experiential motorcycle journeys across India, with a strong focus on the Himalayas and off-beat regions. Our tours are detail-driven, logistics-heavy, and experience-led - built for riders who value planning, safety, and depth over mass tourism.

Role Overview

We are looking for a Tour Executive with prior experience in travel agencies or tour operations to manage end-to-end tour planning and execution. This role involves building itineraries, coordinating with local operators, costing tours, handling enquiries, and supporting sales conversions through clear communication and follow-ups.

This is a hands-on operations role for someone who understands how tours actually come together on the ground.

Key Responsibilities

• Build and refine day-wise tour itineraries for motorcycle expeditions and custom group tours
• Coordinate with local operators, hotels, transporters, guides, and support teams
• Prepare detailed costings , inclusions, and pricing for tours
• Assist in planning tour schedules and logistics (hotels, meals, vehicles, permits where required)
• Handle customer enquiries via phone, WhatsApp, and email
• Follow up on leads and support conversion from enquiry to booking
• Manage reservations, confirmations, and documentation
• Support tour promotions by sharing clear itineraries, highlights, and pricing with the marketing team
• Maintain accurate records of bookings, vendors, costs, and guest details
• Coordinate internally to ensure smooth execution before and during tours

Required Experience & Skills

• 2-5 years of experience with a travel agency, tour operator, or DMC
• Strong understanding of tour planning, costing, and logistics
• Experience dealing with hotels, local vendors, and ground operators
• Comfortable handling customer calls and follow-ups
• Good written and spoken English
• Organised, detail-oriented, and process-driven
• Comfortable working in a fast-moving, small team environment

Motorcycle touring or adventure travel exposure is a strong plus , but not mandatory.

Software & Tools (Preferred)

• MS Excel / Google Sheets (costing & tracking)
• WhatsApp Business
• Email tools (Gmail / Zoho Mail)
• Basic CRM or lead-tracking tools
• PMS / tour management software experience is a plus

What This Role Is (and Is Not)

• Hands-on tour operations & coordination
• Real responsibility for making tours happen
• Not a desk-only or purely sales role
• Not mass tourism or fixed package selling