Job Description

Job Title
Tour Executive – Experiential Motorcycle Tours
Location
Delhi / Gurgaon (Hybrid)
About Moto Scapes
Moto Scapes curates experiential motorcycle journeys across India, with a strong focus on the Himalayas and off-beat regions. Our tours are detail-driven, logistics-heavy, and experience-led — built for riders who value planning, safety, and depth over mass tourism.
Role Overview
We are looking for a Tour Executive with prior experience in travel agencies or tour operations to manage end-to-end tour planning and execution. This role involves building itineraries, coordinating with local operators, costing tours, handling enquiries, and supporting sales conversions through clear communication and follow-ups.
This is a hands-on operations role for someone who understands how tours actually come together on the ground.
Key Responsibilities
- Build and refine day-wise tour itineraries for motorcycle expeditions and custom group tours
- Coordinate with local operators, hotels, transporters, guides, and support teams
- Prepare detailed costings, inclusions, and pricing for tours
- Assist in planning tour schedules and logistics (hotels, meals, vehicles, permits where required)
- Handle customer enquiries via phone, Whats App, and email
- Follow up on leads and support conversion from enquiry to booking
- Manage reservations, confirmations, and documentation
- Support tour promotions by sharing clear itineraries, highlights, and pricing with the marketing team
- Maintain accurate records of bookings, vendors, costs, and guest details
- Coordinate internally to ensure smooth execution before and during tours
Required Experience & Skills
- 2–5 years of experience with a travel agency, tour operator, or DMC
- Strong understanding of tour planning, costing, and logistics
- Experience dealing with hotels, local vendors, and ground operators
- Comfortable handling customer calls and follow-ups
- Good written and spoken English
- Organised, detail-oriented, and process-driven
- Comfortable working in a fast-moving, small team environment
Motorcycle touring or adventure travel exposure is a strong plus, but not mandatory.
Software & Tools (Preferred)
- MS Excel / Google Sheets (costing & tracking)
- Whats App Business
- Email tools (Gmail / Zoho Mail)
- Basic CRM or lead-tracking tools
- PMS / tour management software experience is a plus
What This Role Is (and Is Not)
- ✔ Hands-on tour operations & coordination
- ✔ Real responsibility for making tours happen
- ✖ Not a desk-only or purely sales role
- ✖ Not mass tourism or fixed package selling

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