Job Description
Job Description – Remote Tour Operations Coordinator
We are looking for a
Remote Tour Operations Coordinator
to manage the logistics and day-to-day operations of tailor-made tourism products. This role involves close collaboration with international clients and suppliers, budget coordination, payment monitoring, and ensuring smooth delivery of customized travel experiences.
This is a
fully remote position
, requiring strong organizational skills, excellent communication, and the ability to manage multiple tasks independently in a dynamic, fast-paced environment.
Key Responsibilities
- Build and manage
tailor-made itineraries and travel packages
based on client requirements - Communicate with clients to assess needs and recommend suitable tourism products and services
- Coordinate with suppliers (hotels, transport providers, guides, and other partners)
- Monitor payments, budgets, and operational timelines
- Handle unforeseen operational challenges and client feedback in a professional and solution-oriented manner
- Create, maintain, and update electronic client and booking records
- Maintain strong, long-term relationships with clients and partners
- Ensure accurate documentation and operational follow-up throughout each project
Requirements
- Native-level or full professional proficiency in Spanish
(spoken and written) - Advanced English proficiency
(spoken and written) - Experience or strong interest in
tour operations, travel logistics, DMC operations, or tourism management - Excellent interpersonal, communication, and client-handling skills
- Strong attention to detail and organizational abilities
- Ability to work independently and manage priorities in a
remote work environment - Proven problem-solving skills with a proactive and solution-focused mindset
- Proficiency in
Microsoft Office, online tools, and digital communication platforms
What We Offer
- Fully
remote position - Opportunity to work with
international clients and destinations - Dynamic role in a growing travel and tourism environment
- Collaborative and supportive team culture
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