Job Description

Job Description

Job Summary –

  • Customer Focused Attitude

  • Willing to work in night and rotation shift

  • Accurately follow pre-defined business process

  • Ability to work within a team

  • Adaptable to changing demands and conditions

  • Ability to communicate at all levels and good communication skills

  • Staying current with knowledge of products/processes and services offered by the client

  • Ensure 100% adherence to schedule

    • Meeting all defined targets like productivity, accuracy, product knowledge, schedule adherence and maintenance of requisites


    Technical Skills:

  • Looking for Under Graduates & Graduates (10+2+3), preferred B.Com, B.B.M, B.B.A

  • Must be able to type at 30 WPM with 95% accuracy (as per test results on typing software)

  • Must be professional and courteous in all interactions with clients and staff

  • Must have basic skills in usage of MS Word and MS Excel

  • Must have strong interpersonal, good communication (write & speak) skills (comprehend and action written customer requests)

  • with a desire to work in a Back-Office Operations environment

  • Must be able to meet the set targets and work overtime as required

  • Stand for periods of time during meetings and/or other group events

  • Willingness to work in flexible shifts

  • Willingness to work from office

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