Job Description
Processing tasks assigned as per defined process SLA and providing solutions within the timelines.
Meeting individual KRAs through productivity, accuracy, product knowledge, and schedule adherence.
Understanding client requirement and resolving queries through emails.
Adhering to company’s compliances and policies.
Completely work from office
Good communication skills (Written & Verbal)
Good Analytical, logical, and reasoning skills.
Must have basic skills in usage of MS word and MS excel.
Good keyboard skills need to be able to toggle between many screens with speed and must be able to type with 30WPM and 90 percent accuracy.
Must be willing to work in flexible shifts, multitask and be adaptable to change.
Self-starter with an ability to work in a team environment.
Must be able to handle the stress and pressure of SLAs.
Candidate should not have any backlog for participating in the hiring process.
Candidate must have good communication skills.
Meeting individual KRAs through productivity, accuracy, product knowledge, and schedule adherence.
Understanding client requirement and resolving queries through emails.
Adhering to company’s compliances and policies.
Completely work from office
Good communication skills (Written & Verbal)
Good Analytical, logical, and reasoning skills.
Must have basic skills in usage of MS word and MS excel.
Good keyboard skills need to be able to toggle between many screens with speed and must be able to type with 30WPM and 90 percent accuracy.
Must be willing to work in flexible shifts, multitask and be adaptable to change.
Self-starter with an ability to work in a team environment.
Must be able to handle the stress and pressure of SLAs.
Candidate should not have any backlog for participating in the hiring process.
Candidate must have good communication skills.
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