Job Description

  • Processing tasks assigned as per defined process SLA and providing solutions within the timelines.
  • Meeting individual KRAs through productivity, accuracy, product knowledge, and schedule adherence.
  • Understanding client requirement and resolving queries through emails.
  • Adhering to company’s compliances and policies.
  • Completely work from office

    • Good communication skills (Written & Verbal)
    • Good Analytical, logical, and reasoning skills.
    • Must have basic skills in usage of MS word and MS excel.
    • Good keyboard skills need to be able to toggle between many screens with speed and must be able to type with 30WPM and 90 percent accuracy.
    • Must be willing to work in flexible shifts, multitask and be adaptable to change.
    • Self-starter with an ability to work in a team environment.
    • Must be able to handle the stress and pressure of SLAs.

    • Candidate sh...

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