Track Manager - Azure Active Directory

This position oversees the operational excellence of Azure Active Directory services for complex and large-scale environments. The individual ensures reliable directory services, drives process improvements, and empowers teams to deliver secure and efficient identity solutions that align with business objectives and client SLAs.

Key Responsibilities

1. Lead Azure Active Directory operations by implementing advanced directory services management, monitoring, and automation tools to ensure high availability and compliance with enterprise standards.
2. Drive continuous improvement initiatives using Azure AD analytics and reporting to optimize identity lifecycle management, access controls, and security policies.
3. Oversee and resolve complex escalations related to authentication, authorization, and federation using Azure AD, ADFS, and related tools, ensuring minimal downtime and robust incident response.
4. Mentor and guide team mem...