Job Description

Position Overview:


  • Manage global trading platform readiness: pre-trading & post-trading

  • Provide monitoring and support for end to end transaction flow across the trading platform

  • Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages

  • Incident management: create and send reports following established process

  • Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams

  • Support scheduled changes: application deployments, network implementations and server maintenance

  • Oversee automated processes, scheduled jobs and regular reports

  • Manage users’ requests: track requests, review approvals, updates, resolution, closure, etc.

  • Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous imp...

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