Job Description

Position Overview:

The Trading Infrastructure Support Engineer will be part of a highly talented team of support engineers responsible for ensuring high availability of Squarepoint’s mission critical services such Infrastructure as a Service (IaaS), Build & Deploy, Research and Trading. The candidate will be responsible for providing L1/L2 support across all services globally distributed across APAC, EMEA and AMER regions.

  • Provide monitoring and L1/L2 support across all services and quickly react to any outages to maintain a highly available environment

  • Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages

  • Intensive interaction with trading community, external vendors, development and infrastructure teams

  • Oversee automated processes, scheduled jobs and regular reports

  • Manage users’ requests: track requests, review approvals, updates, resolution, clos...

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