Job Description
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Requirements
Compliance
Requirements
Compliance
- Ensure adherence to risk management and compliance guidelines.
- Monitor and report instances of non-compliance and take corrective actions.
- Address customer complaints/escalations efficiently.
- Collaborate with internal teams to ensure timely query resolution.
- Monitor customer experience scores and implement improvements.
- Prepare and review trade documents as per LC terms and buyer-provided SI.
- Ensure timely approval and issuance of documents before vessel departure.
- Minimize trade documentation errors and delays in LC presentation.
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