Train Manager

Salary: £31,620 during training, rising to £45,850 once qualified

Overview

As a Train Manager, you are responsible for the train and everyone on it. You'll deliver a world-class customer experience throughout the journey and will ensure the safety of everyone using GWR services

What You'll Do

• Be the face of GWR, providing friendly, helpful and professional customer service.
• Manage the safety and operation of the train, liaising with drivers and station colleagues.
• Check and sell tickets while maintaining a safe and welcoming environment on board.
• Handle customer queries and situations calmly and confidently.

What We're Looking For

• Excellent communication and customer service skills.
• A positive, proactive attitude and professional approach.
• Flexibility to work various shifts (including weekends and bank holidays).
• Ability to stay calm under pressure and wo...