Job Description

Job Purpose


Responsibilities

  • Develop communication plans and communicate to the public via audio and visual means.
  • Monitor social media and identify trends and potential issues.
  • Provide situation updates and alternatives to enhance commuters’ travel experience, particularly during a train service delay.
  • Liaise with external agencies.
  • Generate fault request to the relevant departments.
  • Able to perform rotating shifts, including duties on weekends and on public holidays.

    • Qualifications & Work Experience


    Diploma in any discipline


    Skills

  • Able to converse and make public train announcements in both English and Mandarin effectively.
  • Good inter-personal and communication skills and able to work independently as well as in a team environment with individuals of diverse backgrounds.
  • Highly moti...

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