Trainee Analyst, PEGA

Description

POSITION SUMMARY
Owens & Minor delivers significant and sustained value across the breadth of the Healthcare industry – from acute care to patients in their homes, Through Apria & Byram Healthcare.
We are seeking highly motivated and enthusiastic college graduates to join our dynamic team. This entry-level position is designed for fresh graduates looking to kick-start their careers. The ideal candidate should be eager to learn, adaptable, and passionate about growing within the company.

ESSENTIAL JOB FUNCTIONS:

• Respond to and resolve day to day issues reported by users based on SLA timelines.
• Defect fixes and debugging the Issue, Perform day-to-day system maintenance tasks Like Production health.
• manage incidents and guide the teammates.
• Escalate complex issues to appropriate team and level, serve as communication point for involved resources.
• Participate in training sessions to develop technical and professional skills
• Analyze data, generate reports, and provide insights to support business decisions
• Communicate effectively with internal and external stakeholders
• Work on analysis and development when required.

SUPPLEMENTAL JOB FUNCTIONS:

• Need to Work in Rotational Shifts , On-call responsibilities.
• Performs additional duties as directed.

Qualifications

EDUCATION & EXPERIENCE:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Ability to collaborate with diverse remote teams, managing through a matrix structure.
• Strong analytical, problem-solving skills.
• Strong knowledge of Programing Languages Core Java.
• Basic Understanding of databases and SQL.
• Ability to work in a team environment and adapt to a fast-paced workplace.
• Strong communication and interpersonal skills. 
• Basic knowledge of IT infrastructure and cloud technologies is a plus.
• Internship or project experience is a plus.

ADDITIONAL REQUIREMENTS:

• N/A