Job Description

Job Introduction

We are currently recruiting for a Trainee IT Support Technician to join our busy IT Department at our Head Office in Stratford-upon-Avon. 


Working hours are 8:30 am to 5:30 pm, Monday to Friday, with a one-hour lunch break.


Role and Responsibilities

  • Troubleshooting & resolving 1st Line IT issues.

  • Setting up user logins for in house systems and creating ID cards for new staff

  • Closing down access for staff who are leaving

  • Logging and routing IT support calls

  • Ensuring the internal company directory is kept up to date

  • Administering internal systems to assist in the smooth running of the department day-to-day

    • Full training will be provided, but good knowledge of the following would be advantageous:

  • Windows 11 & MS Office 365.

  • iOS & Android.

  • An analytical approach to problem solving.

  • Ability to communicate ...

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