Trainee

Job Purpose To ensure timely and effective collection of dues from Joint Liability Group JLG borrowers maintain portfolio quality and support the financial institution s credit discipline Key Responsibilities 1 Collection Management Follow up with JLG customers for timely repayment of EMIs Visit customer locations for field collections and recovery Ensure 100 collection efficiency with minimal overdue accounts Identify and resolve customer repayment issues proactively 2 Portfolio Monitoring Monitor delinquency trends and take corrective action Maintain daily weekly and monthly collection records Update the collection system MIS or mobile app with real-time data 3 Customer Relationship Build and maintain good relationships with customers and group leaders Educate borrowers on repayment schedules and financial discipline Handle disputes or grievances related to collections professionally 4 Compliance Reporting Ensure collection...