Trainee RPA Developer- Goregaon West

About the Role

:

● The person will report to the Solution Architect. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Will be promoted to RPA Developer based on performance after 1 year.

Job Responsibilities:

● Support, monitor and manage bots and automated processes in Blue Prism

● Develop RPA solutions using Blue prism

● Monitor performance of robots to identify opportunities for improvement

● Perform root cause analysis and apply permanent fix

● Support and resolve incidents within the service target agreed with the Business

● Ensure all incidents are managed end-to-end

● Conduct second-level support

● Support the preparation of KPIs to report on Service Delivery performance

● Liaise with country teams on control related queries

● Support different countries to conduct periodic review of automation

● Track system usage and make recommendations for improvement

● Test software robots and deployment plans as necessary.

● Develop training manuals if necessary.

Key Result Areas:

● Process Monitoring: Ensure smooth RPA process execution by monitoring bots and resolving issues promptly.

● Maintenance & Upgrades: Keep RPA software up-to-date and implement improvements to enhance efficiency.

● Incident Management: Respond to incidents, coordinate solutions, and provide status updates.

● Documentation: Maintain detailed records of RPA processes, changes, and troubleshooting steps.

● Performance Optimization: Monitor and enhance process performance for speed and accuracy.

● User Support: Assist users with RPA-related inquiries and provide training when needed.

● Security & Compliance: Ensure RPA processes adhere to security and compliance standards.

● Change Management: Manage changes to RPA configurations and processes with minimal disruption.

● Process Improvement: Identify and implement opportunities to refine and expand automation.

● Reporting: Generate reports, analyze data, and provide insights for process enhancement.

Competencies (Skills essential to the role):

● Software development experience but have some knowledge on RPA Tools (Advantage if they are in UiPath and Blue Prism/Automation anywhere)

● Strong Verbal and Written Communication and Interpersonal Skills.

● Ability to quickly learn new concepts and software is necessary

● Good understanding of Object Oriented Programming

● Sound understanding of SQL

● Ability to work effectively with cross - functional teams

● Strong analytical and problem solving skills and ability to think creatively to solve complex problems

● Candidate should be a self-motivated, independent, detail oriented, responsible team player

● Candidates with backlog are not eligible

Requirements

Educational Qualification / Other Requirement:

● Should be graduate or postgraduate in Computer Science or IT

● Recently graduated candidate (fresher).

● Should have basic knowledge of RPA

● Certification in any RPA tool is an added advantage

Benefits

Role Type / Key working relationships:

● Team Management

● Internal team

● External stakeholders

What can you expect from RPCI?

➔ Our values lie at the core of our mission and vision. We believe that it’s our people who

make our company what it is. We believe in:

● Safety

● Integrity

● Innovation

● Learning & Development

● Open & Transparent

● Performance Orientation