Trainer, Bilingual

Overview

At Qualfon, our mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating more job opportunities while being the outsourcer of choice for our clients.

What We Offer
- Competitive salary and performance incentives
- Career growth and professional development opportunities
- Free access to education through Qualfon University
- Personal and professional support through the Qualfon Coach Program
- A fun, inclusive, and engaging work environment

Responsibilities

As a Bilingual Trainer, you will:
- Deliver engaging training programs to new hires before nesting
- Coach and guide trainees, addressing improvement areas
- Set clear training expectations and encourage active participation
- Suggest improvements for training design and delivery
- Collaborate with mentors to monitor agent performance
- Participate in program...