Trainer

TE’s Channel Learning & Development Team is seeking an experienced Trainer to deliver blended learning solutions (instructor-led & self-paced training) for sales, technical product, customer service, process, systems/tools, leadership coaching, and soft skill training to enable an Extraordinary Customer Experience (ECE) as measured by an analysis of Customer Interactions and survey methods like Net Promoter Score (NPS) and Customer Effort Score (CES). In this role, the Trainer will also support On-the-Job Training (OJT). As part of the Learning & Development Team, the Trainer will work closely with colleagues across the network (Instructional Designers, Customer Service Representatives, Distribution Market Managers, Account Managers, Leaders, etc.) to execute the training strategy for Inside and Field Sales, Product Specialists, Customer Care, and Leader groups. The Trainer will work with a diverse global team and network located in different time zones that requires scheduling flexibi...