Training Academy Counselor & Admin

(AISATS) Training Academy Counselor & Admin

JOB PURPOSE & SPECIFIC RESPONSIBILITIES

• To support the Training Academy in BLR conducting seminars and providing effective counseling to trainees, managing administrative operations, promoting academy courses, and ensuring smooth coordination of training programs and resources

Counseling & Trainee Support

• Provide personalized guidance to trainees on career development, training pathways, and personal challenges.
• Use strong counseling and convincing skills to motivate trainees and help them overcome barriers to learning.
• Conduct orientation sessions and one-on-one counseling as needed.
• Monitor trainee progress and maintain confidential records of counseling sessions.
• Act as a liaison between trainees and trainers to resolve concerns or feedback.

Administrative Management

• Coordinate scheduling of training sessions, trainers, and venues.
• Maintain accurate records of attendance, assessments, certifications, and feedback.
• Liaison with HR for Onboarding formalities and Documentation
• Manage inventory of training materials, stationery, and equipment.
• Handle documentation, filing, and reporting related to training activities.

Course Promotion & Marketing

• Promote academy courses through digital and offline channels to attract new trainees.
• Assist in designing marketing materials, brochures, and social media content.
• Engage with potential trainees and corporate clients to explain course benefits and offerings.
• Track inquiries and conversions and provide regular reports on marketing effectiveness.
• Conduct seminars, workshops, and promotional events at different locations to increase awareness and enrollment for academy programs.

Compliance & Quality Assurance

• Ensure adherence to Regulatory Standards, training standards, policies, and procedures.
• Support audits and inspections by maintaining up-to-date documentation.
• Assist in implementing improvements based on feedback and evaluations.

Educational Qualification

• Bachelor’s degree in any stream preferrable in Education, HR, Marketing, or related field.
• 2–4 years of experience in counseling, training coordination, administration, or marketing.

Relevant Experience

• Experience in aviation, hospitality, or service industry training.
• Familiarity with LMS (Learning Management Systems).

Personal Characteristics & Behaviours

• Strong interpersonal, counseling, and convincing skills.
• Proficiency in MS Office and basic data management tools.
• Fluency in English and local language(s).
• Exposure to course marketing, outreach activities, and trainee engagement strategies.