Training academy counselor & admin

(AISATS) Training Academy Counselor & Admin
JOB PURPOSE & SPECIFIC RESPONSIBILITIES
- To support the Training Academy in Delhi conducting seminars and providing effective counseling to trainees, managing administrative operations, promoting academy courses, and ensuring smooth coordination of training programs and resources
Counseling & Trainee Support
- Provide personalized guidance to trainees on career development, training pathways, and personal challenges.
- Use strong counseling and convincing skills to motivate trainees and help them overcome barriers to learning.
- Conduct orientation sessions and one-on-one counseling as needed.
- Monitor trainee progress and maintain confidential records of counseling sessions.
- Act as a liaison between trainees and trainers to resolve concerns or feedback.
Administrative Management
- Coordinate scheduling of training sessions, trainers, and venues.
- Maintain accurate records of attendance, assessments, certifications, and feedback.
- Liaison with HR for Onboarding formalities and Documentation
- Manage inventory of training materials, stationery, and equipment.
- Handle documentation, filing, and reporting related to training activities.
Course Promotion & Marketing
- Promote academy courses through digital and offline channels to attract new trainees.
- Assist in designing marketing materials, brochures, and social media content.
- Engage with potential trainees and corporate clients to explain course benefits and offerings.
- Track inquiries and conversions and provide regular reports on marketing effectiveness.
- Conduct seminars, workshops, and promotional events at different locations to increase awareness and enrollment for academy programs.
Compliance & Quality Assurance
- Ensure adherence to Regulatory Standards, training standards, policies, and procedures.
- Support audits and inspections by maintaining up-to-date documentation.
- Assist in implementing improvements based on feedback and evaluations.
Educational Qualification
- Bachelor’s degree in any stream preferrable in Education, HR, Marketing, or related field.
- 4–6 years of experience in counseling, training coordination, administration, or marketing.
Relevant Experience
- Experience in aviation, hospitality, or service industry training.
- Familiarity with LMS (Learning Management Systems).
Personal Characteristics & Behavior's
- Strong interpersonal, counseling, and convincing skills.
- Proficiency in MS Office and basic data management tools.
- Fluency in English and local language(s).
- Exposure to course marketing, outreach activities, and trainee engagement strategies.