Training and Development Specialist

Awesome CX by Transcom is looking for talented individuals like you to join our awesome team! Be a Training and Development Specialist for our Awesome CX by Transcom Davao site. This role provides initial education for incoming employees before deployment to accounts and continuous education to all established employees once they are deployed.

Join our Awesome CX by Transcom Family as Training and Development Specialist

• Facilitate the integration of learning and skills through activities and assessments included in the preparation of the training agenda and its follow-through, as shown when an employee is endorsed to operations, ensuring quality and consistency
• Complies with daily, weekly, monthly, quarterly, bi-yearly, and annual reports
• Coaches, develops, and improves trainees. Tracks the progress of the trainees and identifies strategies when needed. Sends coaching reports and documentation when needed to internal, operations, and...