Training and Quality Manager

Overview

We are seeking a dynamic Training and Quality Manager to join our in-house law firm Strata Solicitors. To lead the firm’s training, progression, and quality initiatives across all departments. This is a fantastic opportunity for an experienced professional with a strong technical foundation in motor claims handling to make a real impact in a growing, forward-thinking legal business. This role can be based out of either our Tamworth or Blisworth office, with travel to both as required. How you'll make an impact Manage and deliver the firm’s training, progression, and mentoring programmes across all departments. Hold engaging inductions (both in-person and virtual) for new starters, ensuring they feel welcomed, settled, and inspired. Deliver training sessions on key topics such as liability, personal injury, quantum, negotiation, insurance principles, and communication. Work closely with Operations Managers and Claims Managers to identify team development ne...