Training Development Lead

Embrace the opportunity to enhance the Customer Experience.

At Ferragamo, we're more than just building a Brand

We’ re redefining luxury fashion.

All with an unwavering passion for Italian craftsmanship.

Together, we drive excellence and innovation, while taking responsibility for our decisions. You will join us in our

Madrid El Corte Inglés Corner

as a

Full-Time Team Leader,

reporting directly to the Store Management.

The position will start with a fixed-term contract, with the possibility of being made permanent based on performance and organizational needs.

Promote a customer centric culture by coaching sales teams on data collection and enrichment as well as on processes

Monitor performances of all in store customer engagement & customer care activities on a regular basis

A high degree of integrity, consistently leading by example in every situation

Fluency in

Spa...