Job Description
We are looking for a Training Manager to lead end-to-end training and quality initiatives for our Sales and Client Servicing teams. This role will be responsible for building robust training frameworks, driving consistent quality standards, and developing a team of Training Associates across all offices who will report directly to the Training Manager.
Location: Noida (2 mins from Sector 15 metro station)
Key Responsibilities
Training & Capability Building
- Design, implement, and continuously improve training programs for Sales and Client Servicing Associates
- Develop structured onboarding, refresher, and advanced training modules
- Ensure training content is aligned with business goals, compliance, and customer experience standards
- Conduct regular training sessions, workshops, and certification programs
Quality & Performance Management
Apply for this Position
Ready to join Expert Panel? Click the button below to submit your application.
Submit Application