Job Description
Curriculum Development : Design training materials, modules, and lesson plans on life insurance products, regulations (like IRDA), sales techniques, and customer service.
- Training Delivery : Conduct engaging training sessions, both in-person and online (virtual), for new hires and experienced agents.
- Needs Assessment : Identify skill gaps and performance issues through analysis and consultation with management.
- Coaching & Mentoring : Provide one-on-one coaching, feedback, and ongoing support to agents.
- Performance Monitoring : Evaluate training effectiveness and report on results, ensuring agents can explain complex plans and build client trust.
- Industry Updates : Keep content current with new products, market trends, and regulatory changes.
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