Job Description
Responsibilities:
Designs training & test modules based on needs
Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations
Resolves issues pertaining to process knowledge with clients
Ensures that Quality, CSAT, Resolution scores f...
Designs training & test modules based on needs
Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations
Resolves issues pertaining to process knowledge with clients
Ensures that Quality, CSAT, Resolution scores f...
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