Job Description

Role:
The Training Manager is responsible for managing and overseeing the training and development initiatives for a global team of 500+ FTEs. This role involves content creation, client servicing, stakeholder management, compliance upkeep, data management, audit preparations, change management of training documents and SOPs, e-learning management, training needs analysis, and monitoring training throughput and effectiveness.
Job Responsibilities:
- Manage global training locations, ensuring consistent delivery of training programs across multiple sites.
- Develop and create engaging training content, including multimedia materials, e-learning modules, and instructor-led sessions.
- Liaise with clients and stakeholders to understand their training needs and tailor programs accordingly, ensuring excellent client servicing.
- Facilitate effective communication and collaboration with cross-functional teams to align training initiatives with organizational goals.
- Ove...

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