Training Manager - Teleperformance Sucat

About the Role

We are looking for an experienced Training Manager to lead the design, delivery, and evaluation of training programs across both technical and non-technical areas. The ideal candidate has a strong background in tax-related training and process improvement , with the ability to manage teams and drive learning initiatives that strengthen organizational capability.

Key Responsibilities

• Design, develop, and implement effective technical and non-technical training programs.
• Lead and mentor the training team to ensure program quality and continuous improvement.
• Collaborate with stakeholders to identify learning needs and align training with business goals.
• Evaluate training effectiveness and recommend enhancements for greater impact.
• Drive process improvement and promote a culture of learning excellence.

Qualifications

• Bachelor’s degree in Huma...