Training Specialist I, GAR Academy

Amazon Finance Operations – Accounts Receivable is looking for a Training Specialist. If you are a professional who thrives in a dynamic, ever-changing environment with experience in training delivery and management, we want to speak with you!

• Train delivery of approved training content, quality and coordination for all new hire, refresher, and launch trainings.
• Deliver blended learning (instructor led in‑class and virtual, and eLearning) programs for new hires, new skills (cross‑training), continuing education, and refreshers as necessary for global associates.
• Develop and implement market/site specific training programs that align with the global training program, including employee onboarding and ongoing training programs.
• Plan, coordinate and deliver programs to enhance the knowledge and skills of GAR employees in the site and channel assigned, including email handling, call handling, customer handling, and acc...