Job Description

The Training Specialist handles training for the specific team they support new hire, cross training and refreshers. Facilitates employee development by delivering training programs focused on operational processes.

Position Responsibilities:

  • Handle New Hire and cross-training Program
  • Facilitate skill-based training sessions on various topics such as technical or system enhancements, product information and procedural updates
  • Identify opportunities for training and process improvement recommendations
  • Maintain and update database of all training materials
  • Act as product and process knowledge resource/subject-matter-expert
  • Assist in evaluation of workflow of new processes
  • Provide processing support as necessary
  • Review employee performance and learning
  • Confers with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in po...

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