Job Description
Service Design Expert
A leading financial institution in Dubai seeks a candidate to define and govern the delivery of its service model.
Job Overview
The ideal candidate will have significant experience in service strategy, customer operations, and defining frameworks that translate a bank's customer promise into measurable experiences across all channels.
Key Responsibilities:
to ensure quality service delivery. Key qualifications for this role include:
- Bachelor's degree in a relevant field (e.g., business administration, marketing)
- Demonstrated expertise in service strategy and customer operations
- Strong communication skills to collaborate with various departments}}
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