Job Description

Service Design Expert

A leading financial institution in Dubai seeks a candidate to define and govern the delivery of its service model.


Job Overview


The ideal candidate will have significant experience in service strategy, customer operations, and defining frameworks that translate a bank's customer promise into measurable experiences across all channels.


Key Responsibilities:



to ensure quality service delivery. Key qualifications for this role include:
  • Bachelor's degree in a relevant field (e.g., business administration, marketing)
  • Demonstrated expertise in service strategy and customer operations
  • Strong communication skills to collaborate with various departments}}
,

Apply for this Position

Ready to join beBeeCustomerExperience? Click the button below to submit your application.

Submit Application