Transformative Visitor Experiences

Visitor Experience Specialist

The role of a Visitor Experience Specialist involves creating a welcoming environment for guests, providing exceptional customer service and in-depth knowledge about exhibitions and cultural heritage.

Key responsibilities include:

• Providing information and assistance to visitors regarding exhibitions and cultural events.
• Developing and maintaining a comprehensive understanding of the company's services and products.
• Collaborating with colleagues to ensure seamless delivery of visitor experiences.
• Offering outstanding customer service, responding promptly to guest needs and resolving issues efficiently.

Required skills and qualifications:

• Experience in hospitality or museums, preferably in a similar role.
• Fluency in English and Arabic languages.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt ...