Transition Manager

📌 Job Opening: BPS Transition Manager | Pune / Noida / HYD

We are looking for an experienced BPS/BPO Transition Manager with a proven track record in managing end-to-end transitions across global business processes.

📍 Location: Pune / Noida / HYD

🕓 Work Mode: 5 Days work from office

👤 Role Type: Individual Contributor

🧩 Experience: Overall 12+ years with 8–10 years in BPS/BPO Transition Management

Domains: Hitech, Healthcare, Service Desk

🔑 Key Responsibilities

✔ Engage with business stakeholders to understand migration requirements

✔ Build and execute comprehensive project plans for smooth transitions

✔ Coordinate with cross-functional teams to ensure timely deliverables

✔ Identify and escalate risks with mitigation strategies

✔ Maintain strong business partnerships to ensure seamless execution

✔ Continuously improve transition methodology and toolkits

✔ Anticipate challenges and implement practical solutions under tight deadlines

✔ Manage customer relationships and operational ownership of tasks

✔ Handle pre-sales/post-sales support (C-level stakeholder interface)

✔ Lead and guide project teams as required

✔ Maintain full compliance and audit readiness for all transition projects

✔ Ensure forecasting of transition budgets and cost visibility from inception

✔ Demonstrate strong commercial awareness of Tech M processes & standards

🧠 Skillset & Attributes

🔹 Strong communication and interpersonal skills

🔹 Excellent customer relationship management

🔹 Proven experience with offshore/onshore blended delivery models

🔹 Ability to work independently and drive outcomes

🌟 Why Join Us

You will play a pivotal role in driving strategic business transitions while collaborating with global stakeholders and contributing to scalable operational excellence.

📩 Interested candidates can apply