Transition Manager

Role / Tower Description:

The F&A Transitions team, is primarily responsible for managing the movement/transition of work from the CMA CGM Group Agencies / Head Office or from any entity within the group, into the Global Business Service Centres across India and transfer of work within the Global Business Service Centres. The Team works in close collaboration with the HO GBS team (responsible for Transformation and Transition), and majorly contributes towards building the GBS with respect to People and Processes.

Objective of the Position:

To execute & independently manage all process transitions across all SSC sites, as per the Transition Plan provided by HO every Year, using a structured Project Management approach and ensuring that the work/process is transferred in line with guidelines prescribed by HO.

Key Responsibilities:

a) Building a structured project plan in coordination with HO & other stakeholders.

b) Ensure SSC delivery team and agency readiness for the work transfer.

c) Process analysis/study to compare with the HO process guidelines. (Gap Analysis)

d) Change management and process alignment in accordance with the Group Core Model & SSC Standards

e) Risk assessment and mitigation plan.

g) Ensure proper process documentation and sign off from appropriate stakeholder

h Ensure Robust Communication and reporting during the project phase

I) Go-Live support to ensure seamless work transfer.

Qualification

Graduation / Post Graduation/CA/CMA - Bcom, Mcom & CA

Experience

5-12 Years

Certifications (if any)

Certifications in Project Management, Lean/Six Sigma would be an added advantage

Knowledge:

Should have good project management and stakeholder management skills

F&A Domain knowledge & experience across streams(P2P,O2C,R2R,Collections).