Job Description
Job Opening: BPS Transition Manager | Pune / Noida / HYD
We are looking for an experienced BPS/BPO Transition Manager with a proven track record in managing end-to-end transitions across global business processes.
Location: Pune / Noida / HYD
Work Mode: 5 Days work from office
Role Type: Individual Contributor
Experience: Overall 12+ years with 8–10 years in BPS/BPO Transition Management
Domains: Hitech, Healthcare, Service Desk
Key Responsibilities
✔ Engage with business stakeholders to understand migration requirements
✔ Build and execute comprehensive project plans for smooth transitions
✔ Coordinate with cross-functional teams to ensure timely deliverables
✔ Identify and escalate risks with mitigation strategies
✔ Maintain strong business partnerships to ensure seamless execution
✔ Continuously improve transition methodology and toolkits
✔ Anticipate challenges and implement practical solutions under tight deadlines
✔ Manage customer relationships and operational ownership of tasks
✔ Handle pre-sales/post-sales support (C-level stakeholder interface)
✔ Lead and guide project teams as required
✔ Maintain full compliance and audit readiness for all transition projects
✔ Ensure forecasting of transition budgets and cost visibility from inception
✔ Demonstrate strong commercial awareness of Tech M processes & standards
Skillset & Attributes
Strong communication and interpersonal skills
Excellent customer relationship management
Proven experience with offshore/onshore blended delivery models
Ability to work independently and drive outcomes
Why Join Us
You will play a pivotal role in driving strategic business transitions while collaborating with global stakeholders and contributing to scalable operational excellence.
Interested candidates can apply
We are looking for an experienced BPS/BPO Transition Manager with a proven track record in managing end-to-end transitions across global business processes.
Location: Pune / Noida / HYD
Work Mode: 5 Days work from office
Role Type: Individual Contributor
Experience: Overall 12+ years with 8–10 years in BPS/BPO Transition Management
Domains: Hitech, Healthcare, Service Desk
Key Responsibilities
✔ Engage with business stakeholders to understand migration requirements
✔ Build and execute comprehensive project plans for smooth transitions
✔ Coordinate with cross-functional teams to ensure timely deliverables
✔ Identify and escalate risks with mitigation strategies
✔ Maintain strong business partnerships to ensure seamless execution
✔ Continuously improve transition methodology and toolkits
✔ Anticipate challenges and implement practical solutions under tight deadlines
✔ Manage customer relationships and operational ownership of tasks
✔ Handle pre-sales/post-sales support (C-level stakeholder interface)
✔ Lead and guide project teams as required
✔ Maintain full compliance and audit readiness for all transition projects
✔ Ensure forecasting of transition budgets and cost visibility from inception
✔ Demonstrate strong commercial awareness of Tech M processes & standards
Skillset & Attributes
Strong communication and interpersonal skills
Excellent customer relationship management
Proven experience with offshore/onshore blended delivery models
Ability to work independently and drive outcomes
Why Join Us
You will play a pivotal role in driving strategic business transitions while collaborating with global stakeholders and contributing to scalable operational excellence.
Interested candidates can apply
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