Job Description

AM shift available:  TBD

Position Overview:


The entry level position is responsible for handling administrative tasks and responsibilities associated with resolving nationwide network inquiries and on road escalation incidents. This position is not eligible for visa sponsorship.


 


What you’ll be doing:



  • Prepare communications to appropriate team members and operations leadership.  

  • Interact with teams and departments by phone and email regarding processes, incident resolutions and service level objectives. 

  • Assist in resolving real-time on road incidents moving across the Logistics Network by providing real-time incident management and support to all drivers.

  • Serve as the first point of contact for Carvana-employed Vehicle Transporters and Advocates.

  • Provide real-time support to Logistics fi...

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