Job Description

Job ID: | ASSPL - Maharashtra - C32

About the Company Amazon, a global leader in e-commerce and technology, is seeking a detail-oriented Transportation Representative Associate to join our dynamic logistics team.

Overview

Job Summary The Transportation Representative Associate serves as the crucial liaison between Amazon, SWA Shippers, stations, and delivery partners. This role is responsible for coordinating shipment operations, managing stakeholder communications, and ensuring efficient delivery execution while maintaining service excellence.

Responsibilities

  • Monitor real-time tracking IDs for pending deliveries
  • Coordinate with stations for shipment rescue operations
  • Collect and communicate station feedback to shippers
  • Process shipper requests for specific tracking IDs
  • Generate and share performance reports
  • Handle time-sensitive escalations
  • Monitor and enhance delivery per...

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