Job Description

About the Company

Amazon, a global leader in e-commerce and technology, is seeking a detail-oriented Transportation Representative Associate to join our dynamic logistics team.

Job Summary

The Transportation Representative Associate serves as the crucial liaison between Amazon, SWA Shippers, stations, and delivery partners. This role is responsible for coordinating shipment operations, managing stakeholder communications, and ensuring efficient delivery execution while maintaining service excellence.

Daily Operations

  • Monitor real‑time tracking IDs for pending deliveries
  • Coordinate with stations for shipment rescue operations
  • Collect and communicate station feedback to shippers
  • Process shipper requests for specific tracking IDs
  • Generate and share performance reports
  • Handle time‑sensitive escalations

Key Responsibilities

  • Monitor and enhance delivery ...

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