Job Description
Are you detail-focused, experienced in visa and travel-authority processing, and ready to lead a small operational team? Join us as our Travel Documentations Officer and take ownership of delivering accurate, timely and compliant travel documentation for our global workforce/clients.
What you’ll do:
- Lead and coach the documentations team; assign work, monitor SLAs and drive performance.
- Oversee preparation, verification and submission of visas, permits and related travel paperwork for multiple countries.
- Maintain up-to-date knowledge of immigration and carrier requirements; apply changes to internal processes.
- Liaise with embassies/consulates, courier partners and vendors to expedite applications and resolve issues.
- Ensure secure, audit-ready recordkeeping and strict data protection of sensitive traveler information.
- Implement process improvements to increase accuracy and reduce turnaround time.
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