Travel Logistics & Client Care Specialist

We are hiring an organized and service-oriented Travel Logistics & Client Care Specialist to support clients with coordinating smooth, well-planned trips from start to finish. This opportunity is ideal for candidates located in the Springfield, Massachusetts area who enjoy research, organization, and providing dependable customer support while working in a flexible home-based environment.

In this role, you will speak with clients to understand their schedules, preferences, and budgets, then research destinations, lodging, transportation, and activity options that align with their goals. You will prepare clear itineraries, confirm reservations, and ensure that all booking details are accurate and documented. Strong attention to detail and consistent follow-through are essential to delivering a seamless experience.

This position focuses on coordination and client service rather than direct sales. You will assist with updates or changes, answer questi...