Travel Support Associate

Job Title: Travel Support Associate

Work Location: Ahmedabad, Gujarat (On Site)

Selected Candidates have to relocate to Ahmedabad to work from office.

We are hiring Travel Support Associates for our expanding travel operations team. The ideal candidate should have strong communication skills and a customer-centric approach. Experience with GDS systems (Amadeus) is an added advantage, but freshers with strong English skills are also welcome.

Responsibilities

• Assist customers with flight bookings, rescheduling, cancellations, and general travel inquiries.
• Review itineraries, fare rules, seat availability, and provide appropriate solutions.
• Maintain accuracy while handling PNR updates and customer documentation.
• Ensure high-quality support through voice, email, or chat channels.
• Follow company procedures and maintain compliance standards.
  
  

Requirements

• Excellent communication skills in English.
• Knowledge of GDS/Amadeus is preferred.
• Freshers and experienced candidates both can apply.
• Ability to work in rotational shifts.
• Basic computer proficiency and customer service orientation.
  
  

Benefits

• Competitive salary and incentive structure.
• Medical and insurance benefits.
• Internal career growth & travel domain training.
• Supportive team culture and learning environment.
  
  

Skills: communication,customer satisfaction,english,chat support,email support,bpo,customer support,travel coordination,international bpo,gds,amadeus,travel support
Skills Required
Chat Support, travel coordination , Customer Support, Communication, Email Support, Bpo, Customer Satisfaction, International Bpo