Job Description
Position Summary:
The Field Service Representative Tier 1 position is responsible for the initial configuration, testing, and on-site installation of all VirTra firearm training simulator systems. Will provide training to the customer following the simulator installation or when requested. The FSR will conduct Annual Service Trips and Emergency Service Trips as required to support the customer. This position may require up to 75% travel including domestic and international.
Essential Functions:
- Inspection and Inventory of systems for completeness prior to shipment to installation site.
- Configuration and assembly of VirTra products and simulators.
- Testing and troubleshooting of all VirTra products.
- Install, update and service VirTra products and simulators worldwide.
- Conduct Video scenario authoring (IVR-100) training.
- Conduct V-Marksmanship...
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