Job Description
Job Description
As a Triage Caseworker, you will be offering support to all victims and witnesses of crime that are referred into the service (this includes self-referrals). You will provide victims and witness with information about the service, and provide one-off support (emotional and/or practical). You will build and sustain high-quality relationships with victims through an offer of practical and emotional support that wins confidence and trust. You will work collaboratively with a wide range of agencies to ensure that there is a robust referral pathway in place. You will inform, consult and empower victims to feel supported and informed about their support journey.
You will be a passionate and experienced Caseworker who shows an understanding and commitment to the needs of victims and witnesses and how the Victim Service can effectively address the needs.
As a Triage Caseworker, your main accountabilities will include:
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