Trial Experience Specialist

We’re Hiring | Trial Experience Specialist Remote | SaaS | Customer Experience Are you passionate about guiding customers from day one and making a real impact on their initial SaaS experience? This opportunity is for you. We are looking for a Trial Experience Specialist to become a trusted partner for users during their trial period—providing consultative guidance, understanding their business goals, and helping them unlock maximum value from the platform from the very beginning. What you’ll do: Identify, engage, and nurture new customer relationships during the trial period Understand customer needs and align solutions with their business goals Provide consultative trial support to maximize conversion from trial to paid customers Clearly communicate and demonstrate the value proposition of a SaaS platform (Capture, Nurture & Close) Engage with customers via Zoom, phone, SMS, email, and other digital channels Collaborate with cross-functional teams to deliver effective solutions Prov...