Trust & Safety Operations Lead

The Team Leader – Trust & Safety will be responsible for leading a team of moderators/analysts to ensure platform safety, policy compliance, and high‑quality content moderation. The role involves people management, operational excellence, quality assurance, and stakeholder coordination while maintaining high standards of user safety and regulatory compliance.

Key Responsibilities

• Lead, mentor, and manage a team handling Trust & Safety operations such as content moderation, abuse prevention, fraud detection, or policy enforcement.
• Ensure adherence to platform policies, community guidelines, and regulatory requirements.
• Monitor daily performance, productivity, SLAs, and KPIs;
  take corrective actionswhere required.
• Conduct regular quality audits and provide constructive feedback and coaching to team members.
• Handle escalations, sensitive cases, and high‑risk content with professionalism and discretion.
• Drive process improv...